And there are still companies which can surprise me...
Situation was following:
the car adapter of my TomTom CarKit for iPhone was broken. So I wrote a message to TomTom, asking if it's possible to order the plug&cable directly at TomTom.
Unfortunately my gadget's warranty ran out so I had to hose this way.
A few days later I received message from TomTom, saying that they will send me 1 new charger - even my warranty expired - for FREE.
I gave them the necessary details and expected to receive the charger around 20 days later as mentioned on the corresponding website.
Around 14 days after this I receive the FREE replacement!
That's real service.
- Posted using BlogPress from my iPhone
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